1. What is Saadut?
Saadut is a premium western fashion brand for women, dedicated to crafting elegant, timeless pieces that celebrate individuality, confidence, and luxury.
2. Where is Saadut based?
We are proudly based in [City, Country – e.g., Lahore, Pakistan], with a global aesthetic inspired by contemporary fashion movements.
3. Do you offer international shipping?
Yes, we offer international shipping to selected countries. Shipping costs and delivery times vary depending on the destination.
4. How can I track my order?
Once your order is dispatched, you’ll receive a tracking link via email or SMS to follow your shipment in real time.
5. Can I return or exchange an item?
Absolutely. We offer a 7-day return or exchange policy on unworn, unused items with original packaging and tags intact. Please read our Returns & Exchanges Policy for full details.
6. Are Saadut pieces true to size?
Our sizing is designed to be true to standard international sizes. However, we recommend checking our detailed Size Guide before placing an order.
7. Do you take custom orders?
Currently, we do not offer customization. However, limited-edition pieces are released seasonally — stay connected through our newsletter for updates.
8. What materials do you use?
We focus on high-quality, ethically sourced fabrics to ensure both luxury and comfort. Product pages feature material and care details for each item.
9. How can I contact customer support?
You can reach us via email at support@saadut.com or message us through our Contact Page. We respond within 24 hours on business days.
10. How do I stay updated on new arrivals and drops?
Subscribe to our newsletter and follow us on Instagram, Facebook, and TikTok to stay in the loop with new launches, style tips, and exclusive offers.